Privacy Policy

Last Updated: March 2026

At Butterfly Cleaning Inc. , your privacy is a reflection of the trust you place in us. Just as we care for your home with the spirit of mordomia—true stewardship—we care for your personal information with the same level of respect, integrity, and responsibility.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. 

Please read it carefully. If you do not agree with the terms of this policy, please do not access the site or use our services.

We reserve the right to make changes to this policy at any time. 

If we make material changes, we will notify you here that it has been updated, so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Site includes:

Personal Data

When you request a quote, schedule a service, or contact us, we may ask for personally identifiable information, such as:

• Name
• Email address
• Phone number
• Mailing address (including city and zip code)
• Service preferences and special instructions
• Payment information (processed securely through third-party processors)

Derivative Data

When you access our Site, we may automatically collect information about how you interact with us, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed directly before and after accessing the Site

Data from Third Parties

If you connect to our Site through a third-party platform (such as Google or Facebook), we may access certain information from that platform in accordance with your privacy settings there.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Create and manage your account and service schedule.
• Process your service requests and deliver the cleaning services you’ve requested.
• Communicate with you about your appointments, special offers, and updates.
• Send you free quotes and follow-up information.
• Improve our website and service offerings based on your feedback and interactions.
• Respond to your customer service requests and resolve any concerns.
• Protect against unauthorized transactions, fraud, and other liabilities.
• Comply with legal obligations and enforce our terms and conditions.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by law.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are contractually obligated to maintain the confidentiality of your information.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your information.

Other Third Parties

We may share your information with advertising and marketing partners, such as Google and Facebook, to deliver relevant advertisements to you based on your interests and interactions with our Site. You can manage your ad preferences through your account settings on those platforms.

4. Tracking Technologies

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

Website Analytics

We may use third-party analytics providers, such as Google Analytics, to help us understand how visitors use our Site. These providers may collect information about your online activities over time and across different websites.

5. Security of Your Information

We take reasonable measures to protect the information you provide to us from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

If you have reason to believe that your interaction with us is no longer secure, please notify us immediately at escvservicos@outlook.com.

6. Your Rights and Choices

Accessing and Updating Your Information

You may access, update, or correct your personal information at any time by contacting us at escvservicos@outlook.com or calling +1 (636) 312-8646.

Opting Out of Communications

If you no longer wish to receive marketing communications from us, you may opt out by:

• Following the unsubscribe instructions in any email you receive from us
• Contacting us directly at escvservicos@outlook.com

Please note that even if you opt out of marketing communications, we may still send you service-related messages concerning your appointments or transactions.

Do Not Track Signals

Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to browser “Do Not Track” signals.

7. Third-Party Websites

Our Site may contain links to third-party websites, including social media platforms, payment processors, and review sites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of every website you visit.

8. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. 

If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you believe we might have any information from or about a child, please contact us at escvservicos@outlook.com.

9. International Users

Our Site is hosted in the United States and is intended for users located in the United States. If you access the Site from outside the United States, you do so at your own risk and are responsible for compliance with local laws. By providing us with your information, you consent to the transfer and processing of your information in the United States.

10. Your California Privacy Rights

If you are a California resident, you may have certain additional rights regarding your personal information under the California Consumer Privacy Act (CCPA). These may include:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at escvservicos@outlook.com. We will verify your request using the information associated with your account.

11. Business Information

Butterfly Cleaning Inc.
8303 Crown Jewel Cir
O’Fallon, MO 63366
EIN: 35-2862690

Phone: +1 (636) 312-8646
Email: escvservicos@outlook.com

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Butterfly Cleaning Inc.
8303 Crown Jewel Cir
O’Fallon, MO 63366
Email: escvservicos@outlook.com
Phone: +1 (636) 312-8646